Name the food and the measure
Write down the food your pet normally eats, including the portion for each meal. Tell us how you measure it, whether that is by weight, a scoop or a prepared portion. These ordinary details help us understand the routine you want to discuss.
Describe their mealtime
Let us know when your pet eats and how you normally serve their food. Mention the things they prefer, any recent changes and any questions you would like to talk through. For more than one pet, write a separate note for each companion.
Bring the latest version
Keep your notes together with the food you plan to bring. Read them through before arrival and tell us if anything has changed. We’ll talk with you about their meals and the details that need a little more explanation.
Your next conversation
Tell us about your pet’s routine, share the dates you have in mind and ask us anything about preparing for a stay. We’ll talk through the details together.
A few things to gather
- Their normal feeding and rest routine
- Individual care and handling notes
- Stay dates, arrival and collection contact
